Full TimeLas Vegas, NevadaDate posted 11/14/2026Business unit: Spectrum BusinessAreas of interest: Account Management, SalesRequisition Number: 2026-889269S1097Spectrum Business
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking for a role where your sales expertise drives meaningful outcomes for clients and events? As an Account Manager I at Spectrum, you will manage the entire sales process for Advanced Convention Services products and build strong account relationships. Your proactive approach ensures requests are handled efficiently, supporting the goals of the ACS team and leaving a lasting impression on every client interaction.
How You’ll Make an Impact
Manage daily account relationships and oversee assigned accounts for Advanced Convention Services
Achieve individual sales quotas and meet additional sales goals set by Spectrum
Provide customers with seamless, start-to-finish support as their single point of contact
Assist with pre- and post-conference meetings for accounts locally and nationwide
Coordinate responses to inquiries, billing, credit adjustments, service status and invoicing for customers
Resolve customer questions and concerns through active listening and tailored communication
Input orders into the ACS portal, deliver customized quotes and receipts, and offer professional support for quoted orders
Keep customers updated by monitoring trouble ticket status and providing timely progress reports
Deliver on-site support throughout the lifecycle of conventions, ensuring smooth operations
Maintain thorough knowledge of pricing and service options to recommend the best solutions
Establish professional relationships with co-workers, partners, vendors and contractors
Organize work efficiently, maximizing productivity through effective time management
Working Conditions
Office environment with variable work locations
Schedule fluctuates based on event requirements and includes weekends
National travel required to meet customers and attend industry events, approximately 10%
Ability to sit at a computer for extended periods and travel by air or ground to client locations and trade shows
What You’ll Bring to Spectrum
Required Qualifications
Education
High School diploma or equivalent from an accredited organization
Experience
Genrally less than 2 years of related experience in convention services, customer service or telecommunications, or 4 years of equivalent experience in lieu of a degree
Skills
Strong knowledge of Windows-based applications including Word, PowerPoint, Excel and Outlook
Excellent organizational, detail-oriented, analytical and collaborative skills
Effective interpersonal, written and verbal communication abilities
Ability to multitask, manage priorities and meet deadlines
Preferred Qualifications
Education
BA or BS degree in convention services, customer service or telecommunications, or 4 years of equivalent experience in lieu of a degree
Experience
Experience in direct sales
Experience in commercial telecommunications
Skills
Basic understanding of computer network topologies, including switches, hubs, routers and network cabling
#LI-WJ1 9S1097 2026-88926 9S1097 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.
*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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