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Inside a Spectrum Field Technician Career

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What is the job like? 

Our field technicians install and service connectivity products at customer homes and businesses. The role combines technical troubleshooting, physical work and customer communication. You will use hand tools, ladders and electronic diagnostic equipment, work outdoors in different conditions and may perform work at heights while following safety standards. 

Independent work, connected team 

You will typically travel to assigned jobs and complete work at customer locations. That creates day-to-day independence, but you will not work without support. Ride-alongs, trainers, supervisors, mentors and team resources are part of your preparation and ongoing work. 

Training, tools and safety 

We provide comprehensive paid training that can include classroom, field and safety instruction. Depending on the role, we provide a company vehicle and gas card, uniforms, personal protective equipment, and the hand and electronic tools needed for the work. After initial training, some technicians may start the day from home and drive the company vehicle to the first job. 

Schedules and growth 

Field technicians work assigned shifts and varying hours, including possible evenings and weekends based on business needs. Eligible technicians can use our field career self-progression model to build skills, complete coursework and assessments, and advance through defined levels. 

Is it a fit? 

This career may suit you if you are safety-focused, active, adaptable, comfortable with customers and motivated to solve technical problems. Review the posting for license, physical, schedule and location requirements.

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FAQ

Do technicians work alone? 

Technicians often complete assigned jobs independently, with support from supervisors, trainers, mentors and teammates. 

Will we train someone without cable experience? 

Our entry-level field technician roles include paid classroom, field and safety training. You must still meet the posting’s basic qualifications. 

Is the work physically demanding? 

Yes. It may involve ladders, tools, outdoor work, lifting and working at heights. 

Do technicians work nights or weekends? 

Assigned shifts can include evenings and weekends based on business needs. 

What equipment do we provide? 

Depending on the role, we provide a company vehicle and gas card, uniforms, protective equipment, hand tools and electronic equipment. 

How do technicians advance? 

Eligible technicians can use self-progression and apprenticeship pathways to build skills and qualify for higher levels. 

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There's a strong connection here.

Sign up for job alerts

Sign up to receive the latest career opportunities directly to your inbox. All fields marked with an asterisk (*) are required.

Areas of InterestEnter a location and a category, and click “Add” to create your job alert.

Spectrum employee *Are you currently a Spectrum Employee?

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from Spectrum.

There's a strong connection here.

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