Build a career that goes places
From connecting customers to building and maintaining our network, our Field Operations team keeps our network running for homes, businesses and communities across America. Start Whether you're just starting your career, bringing technical experience or exploring something new, you'll find opportunities to develop your skills, take on new challenges and build a future with us.
Why Field Operations?
Whether you're new to the industry or ready to build on your experience, we offer the training, resources and development opportunities to help you keep moving forward.
- Get paid to learn. Build practical skills through hands-on training and guidance from experienced team members.
- Grow your skills and your earnings, at your own pace. Structured career self-progression paths reward your progress with course completion bonuses and wage increases as you advance to the next level.
- Earn industry-recognized credentials. Our Broadband Field Technician Apprenticeship Program helps eligible technicians work toward certification, with GI Bill benefits for eligible military veterans.
There's a place for you on our team
From technicians to designers, coordinators to specialists, we keep Spectrum connected. Outdoors or on-site, hands-on or behind the scenes, there’s a role for you in Field Operations. Explore roles by focus area or see all our current openings.
Field Installation & Maintenance
Hands-on technical roles focused on building, installing and repairing our network directly in the communities we serve.
Field Technicians
Install and service Spectrum for our millions of customers, keeping homes and businesses connected.
Maintenance Technicians
Maintain and repair our cable and fiber network, testing lines, fixing outages, and keeping service strong for the communities we serve.
Fiber Technicians
Install, repair, and test fiber optic cable for large residential and business projects, working closely with our construction teams.
Network Construction & Design
Roles dedicated to planning, mapping and building the physical infrastructure that powers our network.
Construction Technicians
Work on a crew to build, repair and maintain our network, installing cable on utility poles and/or underground.
Construction Coordinators
Run daily activity at construction sites, from surveys and schedules to ordering materials, working with contractors and developers to bring service to new homes.
Designers
Use Computer Aided Design (CAD) to map out the network, creating innovative, cost-effective broadband systems for our construction and maintenance teams to build from.
Operations & Field Support
Behind-the-scenes roles that keep our field teams supported, routed and supplied.
National Field Support Agents
Help technicians in the field with service activation, troubleshooting, routing, and scheduling, and talk with customers when needed.
Regional Operations Center (ROC) Specialists
Spot and triage network outages and issues, then guide our Maintenance Technicians to the fix so service is restored quickly.
Supply Chain Technicians
Get the right parts to the right place at the right time, managing warehouse inventory, shipping and receiving so technicians never wait on equipment.
Featured jobs
- Field Technician Hickory, North Carolina
- Field Technician El Paso, Texas
- Field Technician Jasper, Indiana
What does a Field Tech VI do?
Our largest customers need connectivity they can count on when it matters most. Watch how advanced technicians like Jezebel support custom fiber networks where reliability saves lives.
How did you turn your job into a career?
Every great career starts somewhere, and Alex’s started in the field as a technician. Watch how he built his path from the ground up to Area Vice President.
Tell us about a day on the job as a Construction Technician.
Underground Construction supervisor Gavin explains how our crews are hard at work making our expansion goals a reality.
Great service is a team effort
From the engineers who build the network to the experts who set standards, and from the local teams delivering in the field to the supply chain keeping everything moving, take a look at how Field Operations comes together.
Spearhead design, construction and plant maintenance strategies for key high-split and network expansion initiatives. Direct Regional Operations Centers (ROCs) to coordinate daily maintenance operations and deliver advanced troubleshooting support to field technicians.
REGIONAL OPERATIONS
Bring our services directly to the communities we serve. Our Regional Operations teams oversee service areas and local team members across 45 states, combining hands-on technical expertise with dedicated support to deliver on our Customer Commitment every day.
SUPPLY CHAIN MANAGEMENT
Keep our teams equipped and ready to deliver. From managing inventory and coordinating shipments to sourcing critical network equipment, our Supply Chain teams make sure the right resources are in the right place at the right time.
We'll invest in you
We believe career growth should be backed by meaningful support. That’s why we offer competitive benefits designed to help you thrive at work and in life.
- Competitive compensation & paid on-the-job training.
- High-quality and affordable health and insurance benefits.
- 401(k) plan with a company match up to 6%.
- Employee Stock Purchase Plan with company match.
- Free and discounted Spectrum Internet, TV and Mobile™.
- 100% tuition-free degrees, certificate and bootcamp programs*.
* Employees qualify for tuition-free education through Guild’s learning catalog after one year of service.
Connect to more
You know what you want to do. Now, see how we help you do it. Find out what our company offers its people, plus get some tips about taking the next step.
In an industry that is forever evolving, Spectrum is a great company to work for. Employees are recognized for their contributions, loyalty and hard work.
Wentz C., Director, Field Service
Field Technician
Provide exceptional service to customers in their homes and businesses. On top of your technical skills, your ability to connect with people and represent us will be your biggest strength in building customer relationships.
National Field Support Agent
Use your technical and interpersonal skills, along with a range of computer programs and tools, to help resolve internet, video, and telephone issues for customers. Learn more.
Construction Technician - Line and Underground
Build, repair, and maintain our Hybrid Fiber Coaxial (HFC) plant. You’ll perform complex installations of cable in underground and/or overhead environments.
Learn more
Supply Chain Technician
Maintain secure inventory storage, shipment and receiving of warehouse materials. You’ll help in the administration and purchasing of assets to ensure warehouse integrity.
Maintenance Technician
Our Maintenance Technicians work on hybrid fiber-coaxial (HFC) and fiber-only plant to optimize network performance and resolve impairments and outages. Use your knowledge of large-scale networks to keep communities connected.
Regional Operations Center (ROC) Specialist
ROC Specialists are proactive problem solvers who identify potential issues and communicate them to technicians in the field. Your work helps us proudly deliver the exceptional service we’re known for.