Your future starts here: Let’s walk through the process
Interested in joining the Spectrum team? Whether you're exploring your first role or taking the next big step in your career, we make the application process simple, straightforward and transparent.
Here’s what you can expect:
Prepare to apply
Not ready to hit the ‘apply’ button for one of our open roles? Take some time to learn more about what it’s like to join our team.
- Head to the Life at Spectrum page for exclusive insight straight from our employees as they share their perspectives.
- You can also check out the latest Spectrum news by following us on LinkedIn.
- Not sure which job might be right for you? Explore our Fit Finder tool to get personalized job suggestions in just a few minutes.
Submit your application
Once you find a role that matches your skills, interests, and goals, submit your application online—it only takes a few minutes to get started.
Remember to update your resume and professional profile before applying. Here are a few tips to keep in mind:
- Make sure you meet the role qualifications. For example, if you apply for a role that requires 2 years’ customer service experience, make sure your years of experience are clearly reflected in your resume.
- Integrate keywords, including hard and soft skills and action verbs, from the job posting into your resume. Focus on keywords that appear more than once to connect your experience to the job requirements.
- Have limited work experience? Include school-related projects or volunteer work that demonstrate skills related to your role.
- Keep it short. Your resume should only be 1–2 pages and provide just an overview of your education, experiences and your achievements.
Assessments (If Applicable)
For certain roles, especially customer-facing or technical positions based in our call centers or stores, you may be asked to complete an assessment. This helps us understand how your skills align with the job and ensures we're setting you - and your future team - up for success.
Don’t worry: You’ll receive clear instructions and support before beginning any assessment.
Tip: Make sure you’re in a quiet, distraction-free setting where you have plenty of time to complete your assessment.
- Let’s talk If your application stands out, you’ll be invited to speak with a recruiter – either over the phone or via video. This is your opportunity to learn more about the position, the team, and what it’s like to work at Spectrum.
Pro tip: Be ready to share how your past experiences connect to the role you’ve applied for.
Interview time
Next, you may have one or more interviews with hiring managers or team members. These conversations are a two-way street – we want to learn about you, and we want you to get to know us too.
Depending on the team you’re meeting with, your interview may be over the phone, through video or onsite at one of our locations. You can expect...
- Decision and offerIf it’s a match, we’ll extend an offer and walk you through what comes next – from background check to your first day. If you’re not selected, we’ll keep your information on file for future opportunities that may be a better fit.
- Preparing for day oneOnce you accept an offer, we’ll guide you through our onboarding process so you’re fully set up for success. You’ll meet your team and receive the tools and resources you need to get started.
Once I apply, how will I know if I get an interview?
A member of our recruiting team will reach out if your background and skillset look like a good fit. You might be contacted via text message, email or phone call to set up an initial conversation so that we can learn more about you.
What does the interview process look like?
Depending on the job you’re interviewing for, the interview process can look different. Most candidates will speak with a recruiter first and then connect with other members of the Spectrum team if we think you might be a fit. You may speak with the hiring manager, an interview panel or members of the leadership team depending on the role. The recruiter you’re working with will be able to give you more information about your process and help you prepare.
Does Spectrum perform background checks?
As part of our pre-employment process, we do perform background checks on all employees.
Does Spectrum perform drug screens?
Roles that require driving do require a drug screening within 48 hours (excluding weekends) of accepting your job offer. We follow federal guidelines to ensure the safety and wellbeing of our employees and customers.
What does training look like?
From your first day on the job, you’ll be given the tools and resources needed to succeed. In addition to onboarding processes, many employees will go through on-site, paid training programs with experts in their field. Your recruiter or hiring manager can give you more information about the type of training you’ll receive.
What's it like to apply?
We’ve been there – and have some answers to your biggest questions.
What’s your application status?
You can track your progress through the application process by visiting the Candidate Dashboard page.
Log in to your Candidate Dashboard. On the dashboard, you can view the Past Job Submittals section to review the status of your application. All submitted applications will be listed here, along with the current status of your application. Here's an example of what your Candidate Dashboard will look like.
Below each submitted application, you’ll see one of these various statuses.
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Received Submission
You’ve submitted an application for this role. If you have, a recruiter will review your application soon.
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Under review
You are actively being reviewed and considered by a recruiter or a hiring manager.
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Pending
You have an offer pending to be viewed. There should be a blue button that takes you to your offer.
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Accepted
You have accepted your offer.