Senior Manager, Web Analytics & Reporting
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
#LI-TM2
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Do you thrive on transforming complex website data into actionable insights that drive strategy and innovation? As a Senior Manager of Web Analytics and Reporting at Spectrum Business, you will shape the future of our customer-facing website through impactful analysis, collaboration and advisory leadership. Your expertise will empower decision-makers and optimize website performance for meaningful business outcomes.
How You’ll Make an Impact
- Deliver comprehensive website performance reporting by compiling, analyzing and visualizing data for leadership teams
- Identify key indicators of website usage and engagement and lead efforts in data collection and analytics
- Design and implement automated dashboards and reporting solutions to enable real-time and periodic tracking of messaging, strategy and buyflow effectiveness
- Present findings to leadership and stakeholders, sharing key metrics and actionable insights to inform content and offer strategies
- Develop and execute A/B tests across multiple platforms to measure and optimize website and buyflow performance
- Collaborate closely with website development, marketing, sales and performance analytics teams to align data-driven recommendations with business objectives
- Perform additional duties as required to support continuous improvement
Working Conditions
- Office environment
- Some travel may be required
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in related field or equivalent work experience
Experience
- 7+ years of website data collection and analytics for internal or external websites, media publisher or comparable digital platform
- 7+ years of experience with dashboards and reporting tools
Skills
- Extensive quantitative, analytical, problem-solving skills along with broad communications abilities, leveraging demonstrated success in providing insights and performing formal presentations to corporate leadership and other senior management
- Ability to prioritize, organize effectively and communicate clear objectives
- Expert-level proficiency in Adobe Analytics, Adobe Report Builder and Google Analytics
- Extensive expertise in Microsoft Office (particularly Excel and PowerPoint)
- Experience with Tableau or comparable visualization software
- Familiarity with CMS platforms such as Adobe Experience Manager, Drupal, WordPress, etc.
Preferred Qualifications
Education
- Master’s degree preferred
Experience
- Certification in Adobe Analytics or Google Analytics
- Ability to use generative AI tools for data-driven decision-making and complex problem solving
#LI-TM2
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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